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For DAY OF issues and questions go to the Box Office at the event location.
Support
Email Support
Support
Email Support

Mon - Fri 7.00 AM PST - 5.00 PST Email checked on Weekends

For DAY OF issues and questions go to the Box Office at the event location

How Can We Help?

Home/Knowledge Base/

34 ArticlesAttendee Help

  • Merg Accounts – Phone Number On Old Account
  • How to Transfer a Ticket to a Friend
  • Fan Troubleshooting: It Kicked Me Out of the Stream?
  • Fan Troubleshooting: It Says I Need to Buy a Ticket?
  • Fan Troubleshooting: How Do I See Merch for Sale During the Stream?
  • Supported Browsers for Ticket Purchase & Afton LiveStream
  • Fan Troubleshooting: How Do I Go Full Screen Mode?
  • Fan Troubleshooting: I Don’t Hear Any Audio
  • Watch the Stream on Your TV, Apple TV, Roku, Chromecast, Firestick, Game Console, etc.
  • How to Find Your LiveStream Ticket
  • Planning Ahead for your Afton LiveStream Watch Experience
  • Fan Troubleshooting: Stream Disruption – Spinny wheel, Glitches, Freezing.
  • LiveStream: How To Watch From A Video Game System
  • How to Purchase and Share LiveStream Links
  • LiveStream: How To Watch From Amazon Firestick

1 ArticlesEvent Organizer Help

  • How to Transfer a Ticket to a Friend

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