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For DAY OF issues and questions go to the Box Office at the event location.
Support
Email Support
Support
Email Support

Mon - Fri 7.00 AM PST - 5.00 PST Email checked on Weekends

For DAY OF issues and questions go to the Box Office at the event location

Attendee Help Center

Event Organizer Help Center
Home/Knowledge Base/Attendee Help/Purchasing Tickets FAQ

Forgot Password -Having Trouble Logging in – Checked Out As Guest

If you forgot your password, are having trouble signing in to your customer account or you checked out as a guest when you purchased your tickets, follow these steps to reset your password. If you ever need help you can contact us at: support@aftontickets.com

1) If you haven’t been prompted to sign in, go to http://aftontickets.com/ and click on the ‘Log in’ button. You then will want to click on Attendee if you are customer.

2) A new window will come up and on this page you will just need to click on ‘Forgot Password’

3) Then you will be asked whether you would like to reset your password via phone (SMS text) or email. Click whichever option you would like.

4) You will then have to fill in the requested info and then click on ‘Reset Password’

5) You then will be prompted that an a confirmation code was emailed or texted to you.

6) In a new web browser tab you will need to head over to your email inbox and look for the 6 digit code that our site sent to you. (See below for the location)

7) Copy that 6 digit code and navigate back over to the Afton Tickets tab that you had open on your web browser and paste in the 6 digit code. Then click on ‘Verify’

8) On the next page it will have you enter in your new password and then verify that password again. Once you are finished just click on ‘Reset Password’ and your new password should be created.

If you need any further assistance please email support@aftontickets.com

Tagged:resetguestcheck outtroublecheckoutno accountpasswordcan't find tickets

Help Categories

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