LiveStream: Frequently Asked Questions

Frequently Asked Questions

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For Artists

 

How do I sign up for a LiveStream?

In order to sign up for a livestream you can simply head to Afton Tickets and then Click Learn More and submit the contact form and we will reach out and get them set up. 

 

How much is it to LiveStream?

Our booking services are completely free to artists!

 

Can I choose my own ticket price?

Yes the ticket price is chosen by the artist that is performing.

 

Can I message my fans during a LiveSteam?

Yes we have a built in messenger for the artist and the fans. Fans can even tip the artist during the performance if they so desire.

 

Can I have a soundcheck before my performance?

Yes of course! Before your LiveSteam we have a built in Tech Rider that walks you through the process and one of the main steps is the Sound Check.

 

Can I use a pre recorded performance video for my LiveStream?

Yes you are able to to use. For the full instructions on how to set that up just head HERE to read over our help article.

 

For Fans

 

Where do I watch a LiveSteam?

You can purchase a ticket to any upcoming LiveSteam shows over by clicking HERE. From there you can watch the stream on many different devices.

 

I am not very tech savvy. Is the LiveSteam easy to figure out?

Yes we make the process as easy as can be. We have a ton of help articles that can get you through any issues that you may have during the process.

 

Can I watch a LiveSteam from my TV?

Yes you can! You we have help articles that show you how to stream from an Android device to your TV. OR from an Apple device to your TV.

 

Can I get a refund on my ticket?

All sales are final once purchased as discussed in our refund policy. For further info you can read over our policy HERE.

 

What if I cannot find my ticket(s) in my email?

That is okay you can simply login to your Afton Tickets account and access the tickets from there.

 

 

I am still having issues who can I reach out to?

We are here to help! If you have any questions that were not answered here. Just email us at support@aftontickets.com for help!