Customer Help Center

Purchasing Without Credit/Debit Card

Last Updated: May 06, 2013 04:25PM PDT
You need to use either a credit or debit card to order tickets through the website, as well as through the AftonTickets app on a venue's Facebook page.  If you prefer to purchase your ticket for cash, visit the venue's website to find out if they offer a box office where they can sell tickets for cash.  If the venue's website says they have a box office, you can visit the venue during the listed Box Office hours, to purchase your ticket(s) for cash.

If you don't have a card but would still like to purchase online, you could obviously see if a friend or relative could order for you, and you could give them cash to cover the charge.  Or another great option is the GREEN DOT Pay-As-You-Go VISA - which you can get at a bunch of different stores.  

Having a "pay as you go" card like that is great for more than just ordering tickets.  It works a lot like a "pay as you go" cell phone, and it only costs you $5/month for unlimited use!  And you're only charged that fee when you have a balance on the card.  If you stop loading it up, then they can't bill you anymore.  

You just take the cash you want to load on the card to a participating store location and it gets put on the card for you to use online, at stores, or where ever you want (anywhere that accepts VISA).

  **To see locations near you that have the GREEN DOT Pay-As-You-Go VISA, visit this URL:  
Search for GreenDot purchase locations

Contact Ticket Support

  • Email Support (recommended)
  • For DAY OF issues/questions go to the Box Office at the event location.

    Phone Support Mon-Fri 7:00 AM PST - 5:00 PM PST

    Voicemail & Email checked on Weekends.

    Call Us @ 888-308-9574
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